When purchasing the services of a personal shopper – particularly for the first time – you need to have all the facts so that you make the most informed decision possible. Below are answers to our most frequently asked questions.
Q: Is there a minimum order?
A: No. Our service is designed for the ordinary person, who is simply not interested in shopping or does not have the time to shop.
Q: How do I receive and pay for my purchases?
A: Your payment is due upon delivery to your specified location – home or office. We accept VISA, MasterCard, and American Express. We are unable to accept personal cheques.
Q: When will my purchase be delivered?
A: Your purchase is delivered to your office or home between 12:00pm and 8:00pm. To request an alternate delivery time, contact us.
Q: Will you deliver my purchase to an alternate address?
Yes. For orders delivered within our service area, standard rates apply. Purchases shipped by a third party (i.e. courier) will incur an additional fee.
Q: I reviewed your Delivery Zones, but I do not live or work within this zone. Can I still use your service?
A: My Personal Shopping is expanding our service area as quickly as possible. We provide services to those outside our service area for an additional $10.00 fee.
Q: Do you service businesses that need high volume of purchasing?
A: Yes. Our corporate buying program offers companies superior service when it comes to the purchase of employee and/or client gifts. Contact us for more details.
Q: Are there any restrictions on the items on my shopping list?
A: My Personal Shopper is a personal and confidential service. As professionals, discretion is paramount so we are comfortable making a wide range of retail purchases on your behalf; however, we are not able to purchase apparel.
Q: Can I have food items on my shopping list?
A: Yes, some conditions do apply.
Q: How do you protect my personal information?